![]() All cards will be charged on the day the order is placed. When paying by credit card be sure to include the card number, expiration date, card verification number (3 digit card verification number found on the back of the card), card member’s name, address and phone number. If orders are mailed in with a catalog order form, payments of cashier’s checks, money orders and institution checks are accepted. On the iCare website, we accept Visa and Mastercard. Online orders typically arrive in 1-3 weeks. One package per quarter is allowed – all packages must be under 30 lbs, including the weight of packaging. Refused packages:Ī 10% restocking fee and all outgoing and return freight charges will be deducted from refunds for all refused packages. Please make sure that the item(s) you ordered are approved and will be accepted at your facility. ICare is not responsible for refused items. Send all returns to Aramark iCare at 3919 East Guasti Road Unit B Ontario CA 91761. Please notify the R&R officer immediately if you receive any defective or damaged items. If an item is found to be defective upon receipt and is returned to us within 30 days, it will be repaired or replaced at no charge. They are covered only by the manufacturer’s warranty. Used or damaged items cannot be returned, exchanged or refunded. of Corrections and Rehab has approved all items in this catalog however, some items in this catalog may not be allowed at every facility. If there is not a direct replacement available or an alternate selection made by the purchaser, we will issue a refund. If the manufacturer has replaced an item with an updated model, we will ship the replacement item in place of the discontinued item. Manufacturers will occasionally discontinue an item. Catalog changes:Īramark reserves the right to make necessary changes for information incorrect in this catalog, and will make sure every effort is made to minimize these occurrences. ![]() Specifications are subject to change without notice. We regret any typographical errors or descriptions we may have overlooked. However, many manufacturers make minor changes in design specifications, color, and style during the year. Catalog errors:Įvery effort has been made to show and describe the merchandise in this catalog as accurately as possible. based, call center, who can answer questions related to your account or orders.Unless authorized, substitutions and backorders are not allowed. ICare provides a secure, convenient platform to order your care package. The platform is supported by our live, U.S. Throughout the year, there are limited time offers and seasonal promotions you can take advantage of, which deliver new products and flavors to keep the variety exciting. You are likely to hear about them from your loved one and can sign up to receive emails or text messages about our latest products and best-sellers at a specific location. We understand the importance of a great snacking experience in this environment, so our focus is to provide a wide selection of familiar, brand name products and great-tasting foods that offer the comfort of home. Our offering features a wide range of items and price points so there is something for everyone and every budget. ICare is a powerful tool for justice-involved individuals to remain connected to their family and friends. A support system has been shown to help improve outcomes when incarcerated individuals return to the community and iCare is here to help.
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